Mission/Vision/Values

To provide the residents within our facility with dignified, safe, quality care.

To be preferred the long-term care provider in our Region.

Compassion

We are committed to :

Providing compassionate care and comforting support, understanding the feelings, needs and desires of those we serve, and taking action to enhance their quality of life.

We live this value each day by:

• providing holistic care and restorative therapies
• delivering interesting and meaningful activities 
• assisting in the activities of daily living, promoting wellness
• caring about people and meeting their needs

Accountability 

We are committed to:

Acting honestly and with integrity in achieving desired outcomes for those we serve.

We live this value each day by:

• following good governance and using resources wisely
• ensuring all dealings are conducted fairly, honestly and equitably
• Engaging and listening to others
• respecting all Legislative Acts and Regulations

Respect

We are committed to:

respecting the dignity and value of each person we serve.  We also believe in the provision of a respectful, supportive work environment.

We live this value each day by:

• embracing the diversity of all people
• ensuring decisions are sensitive to religious, moral and cultural issues
• providing individualized care that enables our residents to be as independent as possible
• responding to emerging local community needs

Excellence

We are committed to:

enhancing the quality of life of those we serve through best practices and improvement initiatives.

We live this value each day by:

• achieving success through quality improvements and partnerships
• building capacity by investing in a committed and skilled workforce
• embracing innovation and encouraging continuous learning
• Striving to be the best by promoting exemplary care and services

Safety

We are committed to:

building a culture of safety for those we serve, incorporating right-to-risk in a calculated way within an informed, collaborative decision-making process.

We live this value each day by:

• maintaining safe and secure environments
• actively participating in safety committees 
• taking advantage of educational opportunities that promote safety
• reporting injuries, errors and near misses
• identifying and reporting safety concerns and potential areas of risk